How to Cancel Your Kajabi Subscription in 2025

If you have landed here, you are probably ready to cancel Kajabi. Maybe it is the price, maybe the complexity, maybe you just found a tool that fits your workflow better. Whatever the reason, here is the exact process - and what to move to next.

Why creators cancel Kajabi

The common complaints:

• Monthly cost is high for the features actually used.
• The interface feels bloated and slow.
• They just want to ship a course, not rebuild their whole stack.
• There is no clean way to protect content from being shared.
• Analytics are vague.
• Setting up payments is clunky.

If any of that sounds familiar, you are not alone. Most creators end up moving to a leaner, course-first tool.

Cancel a paid Kajabi subscription

1. Log in to your Kajabi dashboard.
2. Open Settings by clicking the gear icon in the sidebar.
3. Go to Billing (sometimes labeled Subscription).
4. Click Cancel Subscription at the bottom of the billing page.
5. Follow the prompts. Kajabi will ask for a reason and may try to offer a discount.
6. Confirm cancellation. You will keep access until the end of the current billing period.

You will receive a confirmation email. Save it.

Cancel a Kajabi free trial

Trials auto-convert to paid plans if you do not cancel before the trial ends.

1. Log in to Kajabi.
2. Go to Settings > Billing.
3. Click "Cancel Trial" (or "Cancel Subscription" - same flow).
4. Confirm.

Do this at least a day before the trial ends to avoid the first charge.

Export your content before you go

Before you cancel, download:

• Your video lessons (Kajabi lets you export from the product area).
• Your written lessons and outlines (copy into Notion or directly into your new tool).
• Your student list (export from Contacts).
• Your sales history (export from Sales > Transactions).

Where to move next

If the reason you are leaving is "too much, too expensive, too slow," Cajobo is the obvious next stop:

• Native course builder - modules, lessons, files, video.
• Build directly in the editor or import a Notion page once.
• Custom domains so the new URLs feel like an upgrade, not a downgrade.
• Stripe in one click. Pay nothing until you sell.
• Access gated by purchase. Revoked automatically on refund.
• Real analytics - enrollments, completion, revenue per source.

Most creators rebuild a Kajabi course in Cajobo in an afternoon, email students the new login, and immediately drop their monthly software cost by $100+.

The product is your course. The platform is just plumbing. Pick the lightest plumbing that lets you ship.