📚 Knowledge base

Answers your customers find on their own.

Write clear help articles once. Customers find them in your branded help center and right inside the chat widget - so your team answers fewer repeat questions.

14 days free - no credit card needed

help.yourcompany.com

How can we help?

Search articles...
🚀

Getting started

8 articles

💳

Billing

5 articles

🔌

Integrations

12 articles

🔒

Security

4 articles

Everything you need, nothing you don't

Easy editor

Headings, images, links and lists. Paste from anywhere - styling is cleaned up automatically.

Your own help center

Host it on your own domain, like help.yourcompany.com, with search built in.

Search in the widget

Visitors search articles right from the chat bubble before they even start a chat.

Link articles together

Link between articles and categories. Links keep working when you rename things.

On-brand

Your logo, colors and categories with emojis. It looks like part of your site.

Emoji reactions

See which articles help and which need work, with one-click emoji feedback.

How it works

  1. 1

    Create categories

    Group your articles into spaces and categories that make sense for your customers.

  2. 2

    Write and publish

    Draft in the editor and publish when you're ready. Drafts stay private.

  3. 3

    Share everywhere

    Articles show up in your help center, in the chat widget and in team replies.

Writing feels effortless

A calm editor that stays out of your way. Add images, link to other articles and publish in one click.

  • Paste as clean text, always
  • Images uploaded and hosted for you
  • Draft and published states
Editor
BIH2🔗🖼️•

How to invite your team

PublishedSaved just now

Self-service inside the chat

Before a visitor starts typing, they can search your articles right in the widget. Many questions end there.

  • Instant article search
  • Popular articles on the widget home
  • One tap to still start a chat
Chat widget
refund
How refunds work
Cancel your subscription
Download invoices

Still stuck? Start a chat

Know what works

Readers rate every article with an emoji. Spot unclear articles quickly and improve them.

  • Emoji reactions per article
  • Share articles in chat with +
  • Help center hidden from search engines if you want
Article feedback

Did this answer your question?

😍
62%
🙂
24%
😐
9%
😞
5%
AI Assistant

How AI helps you here

The AI Assistant connects your chats with your articles, so you always know what to write next and your answers stay consistent.

  • Find questions from chats that have no article yet
  • Suggest outlines for new help articles
  • Point your team to the right article while chatting
  • Spot articles with poor reactions that need updating

Every plan includes monthly AI Assistant credits.

Which questions have no help article yet?
Visitors asked 11 times about exporting data and 7 times about team roles. Neither has an article yet. Shall I draft an outline?
Which article needs work?
"Connect your domain" has 38% unhappy reactions. Most chats mention the DNS step being unclear.

Made for teams like yours

💻

SaaS

Fewer tickets

Let users solve setup questions themselves, day and night.

🛍️

Webshops

Shipping and returns

Answer the same order questions once, forever.

🧑‍🤝‍🧑

Growing teams

Faster onboarding

New teammates learn the answers by reading your help center.

🏢

Multiple products

Separate spaces

Run a help center per product, each with its own categories.

Ready to try it?

Live chat, knowledge base, feedback and an AI assistant - all in one friendly tool.

Start for free